Below you will find our career journey videos, and here you can find ODP blogs: Blogs - Operational Delivery Profession (civilservice.gov.uk)

Leadership and Management

• Chief Executive Officer

  Paul Morrison, CEO, Planning Inspectorate
• Director General

  Barbara Bennett, Director General, DWP
• Operations Director

  Rozanne, Director, RPA

  Mark, Deputy Director, DWP
• Operations Manager

  Steve, Wellbeing Lead, Engagement and Internal Comms for CSG, Grade 7, Home Office

  Andy, Assistant Director, Head of Operations for Border Force Vessels, Home Office

  Michelle, Deployment and Capability Lead & Operational Lead for Work Psychology Services, Grade 6, DWP

  Caroline, Head of Customer Experience Unit, G6, IPO

  Amanda, Senior Business Product Owner, Telephony Services, G7, HMRC
• Team Leader

  Leighton, Operations Delivery Manager, SEO, DVSA

  Carl, Complaints Manager, HEO, DVLA

  Amy, Senior Operation Leader in Contact Centre, SEO, DVLA

  Scott, Counter Avoidance Leader, SEO, HMRC
• Regulator

  Caroline North, Deputy Director, Office of Product Safety and Standards
• Chief Operating Officer

  Coming soon

Help, Advice, Support, and Service Delivery

• Front Line Help and Advice

  Carl, Complaints Manager, HEO, DVLA

  Stephanie, Compliance Officer, EO, DWP

  Amy, Senior Operation Leader in Contact Centre, SEO, DVLA

  Daniel, Disability Payments Appeal Caseworker, EO, Scottish Government

  Amy, Civilian Personnel at the Enquiry Centre, EO, MoD
• Front Line Service Delivery

  Scott, Counter Avoidance Leader, SEO, HMRC

  Louise, Partnership, Grant and Contract Manager, EO, DWP

  Richard, Service Delivery Work Coach, EO, DWP

Validation, Compliance, Safety, Support and Enforcement, Regulation

• Front Line Safety and Enforcement

  Coming soon

• Front Line Validation and Compliance

  Andy, G7, Home Office

Business Management and Operational Support

• Business Management

  Justyna, Apprenticeships and Qualifications Lead, SEO, HMCTS

   

• Operational Support

  Izzy, Capability Manager, HEO, Cross-government ODP Team

  Kelly, Executive Assistant to Head of Casework North, EO, HMPO

Alongside our career journeys there are a number of careers pages on organisation’s websites which will help you get a sense of roles available:

• Surge Rapid Response Team
• Discover justice jobs - Justice Jobs jobs
• Frontline and Operational - Home Office Careers
• DWP Hub | Civil Service Careers (civil-service-careers.gov.uk)
• Home - Department for Transport Careers (dft.gov.uk) 

For all videos on this page, music is by https://www.bensound.com/free-music-for-videos. License code: 0VOY8THVY91ZLV5R.