With an openness to innovation and change, ODP works to continually improve and set high standards for service provision to its stakeholders. Is flexible in accepting and evolving to change. Learns and adapts quickly to new skills including innovation and digitalisation of services to support improved outcomes.
Learn more about skills levels
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AwarenessA
A
Awareness ?Learn more about skills levels
- Seeks ways to continuously improve. Identifies skills gaps and makes plans to develop these.
- Looks for solutions to problems and where necessary refers to others with a focus on bringing about change and improvement.
- Listens to and acts on feedback from colleagues to understand development areas for preparedness to change.
- Shares knowledge and skills with others to support learning and readiness for change.
- Takes into consideration ideas to deliver improved outcomes for stakeholders and/or service delivery.
Learning Curriculum for Awareness level Adaptability to change
If there is a particular subject / skill area that you wish to further develop your knowledge and skills or have an interest in, we would recommend that you discuss this with your line manager using the learning curriculum as a guide to identify suitable learning.
Learning Curriculum Resources for Awareness level Adaptability to change Resource Platform Format Duration Cost Continuous Improvement CSL PDF 30min N/A Introduction to Continuous Improvement and Quality Management CSL E-Learning and PDF 56min N/A Managing change toolkit CSL E-Learning 29min N/A NICS only - Introduction to Continuous Improvement Northern Ireland Civil Service Learning E-Learning 30 minutes N/A NICS only - 40 Hints and Tips for Adapting to Change Northern Ireland Civil Service Learning Resource only N/A N/A -
WorkingW
W
Working ?Learn more about skills levels
- Puts in place ways to improve service delivery.
- Encourages an open approach to seeking out and acting on feedback to bring about continuous improvement in own and team’s performance.
- Identifies problems and supports others to identify problems and encourages the generation of solutions from teams.
- Recognises learning opportunities for self and team that prepares people for the change in the organisation.
Learning Curriculum for Working level Adaptability to change
If there is a particular subject / skill area that you wish to further develop your knowledge and skills or have an interest in, we would recommend that you discuss this with your line manager using the learning curriculum as a guide to identify suitable learning.
Learning Curriculum Resources for Working level Adaptability to change Resource Platform Format Duration Cost Engaging people with change CSL - Blended - Paid Workshop and resources Workshop - 3hours. Resources - 20min Individual cost - £300 Getting it right: scope and change CSL - Blended E-Learning, PDF, and videos 57min N/A NICS only - Contributing and adapting to change Northern Ireland Civil Service Learning In person workshop 1 day N/A NICS only - Managing change Northern Ireland Civil Service Learning In person workshop 1 day N/A -
PractitionerP
P
Practitioner ?Learn more about skills levels
- Asks questions about established ways of working to instigate new thinking about how to change and adapt accepted ways of working to bring about improvements.
- Encourages a culture where staff are confident that they can suggest ideas and also pilot new ways of working.
- Is open to new digital approaches to change and role models being flexible and accepting of new technology and digital approaches.
- Supports the use of new technology and encourages a culture of learning and adapting to new ways of working and providing services through maximising the benefits of technology and automisation.
Learning Curriculum for Practitioner level Adaptability to change
If there is a particular subject / skill area that you wish to further develop your knowledge and skills or have an interest in, we would recommend that you discuss this with your line manager using the learning curriculum as a guide to identify suitable learning.
Learning Curriculum Resources for Practitioner level Adaptability to change Resource Platform Format Duration Cost Engaging people with change CSL - Blended - Paid Workshop and resources Workshop - 3hours. Resources - 20min Individual cost - £300. Managing reaction to change CSL - Blended E-Learning 2hours 57min N/A NICS only - Contributing and adapting to change Northern Ireland Civil Service Learning In person workshop 1 day N/A NICS only - Contributing and adapting to change Northern Ireland Civil Service Learning In person workshop 1 day N/A -
ExpertE
E
Expert ?Learn more about skills levels
- Establishes a culture of flexibility and acceptance to change where new ways of working are openly explored in a safe way.
- Shares best practice and promotes innovation, change and learning from other organisations.
- Leads change across sectors and making connections between areas to bring about improvements.
- Leads and fosters a culture of change and role models an openness to change.
Learning Curriculum for Expert level Adaptability to change
If there is a particular subject / skill area that you wish to further develop your knowledge and skills or have an interest in, we would recommend that you discuss this with your line manager using the learning curriculum as a guide to identify suitable learning.
Learning Curriculum Resources for Expert level Adaptability to change Resource Platform Format Duration Cost 10 Principles of change management PWC webpage Article 50min N/A Planning and Implementing Change CSL - Blended E-Learning 2hours 8min N/A NICS only - Managing Change Northern Ireland Civil Service Learning In person workshop 1 day N/A