A

Awareness ?Learn more about skills levels

As you move into the SCS, there is an expectation that you already have an awareness of all ODP core skills and therefore the minimum expectation is that you would be at Working Level / Developing Level. 

Recognising that you do not require ‘Awareness’ this is foregone and you progress through the 7 capabilities assessing your current expertise from the minimum expectation for SCS ‘Working’ through to ‘Expert’ level. 

W

Working ?Learn more about skills levels

SCS1:

• Recognises the importance of continuous improvement, learning quickly and questioning thoroughly, and creating an environment where their teams share concerns, learning and emerging risks.
• Develops plans which draw on learning from mistakes and continuously improves services for the customer, delivering service excellence against performance objectives.

SCS2:

• Implements continuous improvement plans and adapts quickly when needed, learning from successes and mistakes then translating insight into action.
• Creates space for operational teams to have honest conversations, learn from mistakes and empowers those operational teams to build resilience and tackle/respond to new issues. 

SCS3:

• Views continuous improvement through an organisation wide lens, aligns changes to wider change and transformation strategy. Understands trends in capability gaps across area of work and commissions relevant stakeholders to support development of capability across area of responsibility. Translates the rationale for learning plans and strategies across area to align with ministerially expected customer outcomes.
• Translates complex concepts and processes into deliverable outcomes for the customer, demonstrates organisational resilience and learns from experience building their own and teams understanding and implementation of resilient behaviours. Supports development of the profession and others through continuous knowledge transfer.

P

Practitioner ?Learn more about skills levels

SCS1:

• Implements continuous improvement plans and adapts quickly when needed, learning from successes and mistakes then translating insight into action.
• Creates space for operational teams to have honest conversations, learn from mistakes and empowers those operational teams to build resilience and tackle/respond to new issues. 

SCS2:

• Implements continuous improvement plans and adapts quickly when needed, learning from successes and mistakes then translating insight into action.
• Creates space for operational teams to have honest conversations, learn from mistakes and empowers those operational teams to build resilience and tackle/respond to new issues. 

SCS3:

• Role models flexibility and buoyancy when faced with challenges and public scrutiny as well as creating a psychologically safe environment which is open to challenge. Sets the tone for the function, demonstrating resilience and using setbacks as learning opportunities. Encourages a learning culture across the teams and adopts a growth mindset which they role model for others.
• To align with external developments, demonstrates passionate about continuously learning the profession and curious in developing solution focused approaches through their people as well as service improvement. Has high professional standards which drives a positive culture within the organisation.

E

Expert ?Learn more about skills levels

SCS1:

• Implements continuous improvement plans and adapts quickly when needed, learning from successes and mistakes then translating insight into action.
• Creates space for operational teams to have honest conversations, learn from mistakes and empowers those operational teams to build resilience and tackle/respond to new issues. 

SCS2:

• Views continuous improvement through an organisation wide lens, aligns changes to wider change and transformation strategy. Can determine the need for strategic capability interventions at the right time to satisfy the long-term objectives of the organisation and support a wider transformational model.
• Translates complex concepts and processes into deliverable outcomes for the customer, demonstrates organisational resilience and learns from experience. Supports development of the profession and others through continuous knowledge transfer.

SCS3:

• Actively works on own learning and development needs as a role model, abreast of key knowledge and skill developments can determine the need for strategic capability interventions for their teams at the right time to satisfy the long-term objectives of the organisation and support a wider transformational model and developing their team capability to understand and deliver through complexity.
• Uses intuition and relationships with external and international organisations to actively seek and bring learning back into the organisation to align with developments in the external environment. Including developing expertise connected to technological advancements and other professions and the benefits these can bring to own area of expertise and the profession.