General FAQ's

• Who is the professional skills framework aimed at?

  Those working in ODP or those interested in working in ODP, seeking to understand core ODP skills, common job families, roles and learning and development.

  For managers, the framework will help you build role profiles for recruitment, hold personal development conversations with teams and understand what learning is recommended for your to develop ODP skills.

• How do I access the framework?

  The framework is accessible via our website ODP professional skills and standards framework - Operational Delivery Profession (useconnect.co.uk)

• What if I belong to more than one job family?

  Individual jobs can cover more than one job family. You can draw on the information in the job families you cover to develop in your role.

• Can I use my own personal device to access the framework?

  Yes our website and the framework is compatible with all personal devices.

• How can I volunteer to be filmed for a career journey?

  Please contact our Government ODP Team email: info.odp@hmrc.gov.uk

• If I have a query regarding the framework who do I contact?

  Please contact our Government ODP Team email: info.odp@hmrc.gov.uk

• How often are you going to review and update the professional skills framework?

  We see this being a frequently updated tool. The improvements and enhancements will be influenced by feedback and experiences. Feedback can be shared using the the forms on the Skills Framework home page.

• My grade isn’t stated what is the equivalent in my department?

  HMRC

  SRRT

  DWP

  HO/HMPO

  MOJ

  MOD

  DEFRA/RPA/ Natural England

  VOA

  Scot. Gov.

  Welsh Gov.

  Companies House

  DVLA/VCA

  ONS

  CPS

  DFE (ESFA)

  Northern Ireland Civil Service

  AA

  AA

  AA

  AA / PO1

  Band F

  E2

  AA

  AA

  Band A3

  Team Support (TS)

  Band A

  AA

  AA

  A1

  EA

  AA

  AO

  AO

  AO

  AO / PO3

  Band E

  E1

  AO

  AO

  Band A4

  Band B

  AO

  AO

  A2

  EO

  AO

  O

  O

  EO

  EO / IO / BFO

  Band D

  D

  EO

  O

  Band B1

  EO (Executive Officer)

  Band C

  EO

  EO

  B1

  -

  EOII EOI

  HO

  HO

  HEO

  HEO / CIO

  Band C

  C2

  HEO

  HO

  Band B2

  HEO (Higher Executive Officer)

  Band D

  HEO

  HEO

  B2

  HEO

  SO

  SO

  SO

  SEO

  SEO / HMI

  Band B

  C1

  SEO

  SO

  Band B3

  SEO (Senior Executive Officer)

  Band E

  SEO

  SEO

  B3

  SEO

  DP

• What if I belong to more than one profession as a SCS?

  The SCS skills have been developed mindful of the breadth of experience required in an SCS role. The framework has been designed to be used in conjunction with other Skills Frameworks from different professions across government. As part of an SCS career pathway you may either identify as being from more than one profession or you may spend some time working in another profession in order to develop some of the skill requirements needed for a role or grade. One example being that you may work in the finance profession to develop your skills in ensuring value for money under making decisions at pace.

Glossary of terms

• Key terms

  Term	Definition
  ODP	Operational Delivery Profession
  Role profile	A high-level overview of the relevant skills needed for a particular type of ODP role. Role profiles may be used in organisations to develop job descriptions.
  Common ODP skills	Skills that are common across ODP.
  Job family	Grouping of roles with similar characteristics.
  Cluster	A grouping of roles within a job family with similar responsibilities and skills.
  Stakeholder	A stakeholder is anyone who has an interest or concerning a business and can affect or be affected by its actions, objectives and policies
  Manager	A person responsible for managing or administering an organisation or group of staff
  Leader	A person in charge of a group of staff

Ask a question

We are continuing to build our user guides and FAQs to support you with the framework. Please submit your questions here.